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Cust. Service

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Global Net Products

Discreet Packaging

South West Florida Office 800-553-8478
1532 US Highway 41 ByP S
Venice, FL 34293

Orders May Be Placed Online 24/7

Return Policy

  • LeatherandHeels.com
  • All merchandise must be in new saleable condition, with all tags attached and in it's original packaging. If tags are missing we will not honor the credit and will ship back to customer at their expense. We cannot accept returns on soiled items, nor prepackaged items that have been opened (US Health Government Law) and, therefore, made un-saleable. Please make sure that you try all shoes and boots on a carpet surface for fit. Any G-Strings, Thongs or Tonga's may NOT be returned for (US Health Government Law).
  • Returns must be accompanied by a RA Number (Return Merchandise Authorization), which can be obtained by contacting customer service on our "Contact US" page at top of page. . Unauthorized returns will be refused.
  • You MUST "Contact US"(Top of Page) for ANY Requested returns within 5 days of receipt of your order. Failure to notify us within a 5 day period will result in refusal of your return.
  • Shipping & handling charges are nonrefundable. Customer is responsible for costs associated with sending back the return items in perfect saleable condition that includes packaging and footwear boxes non-damaged. Original manufactures shoebox MUST be shipped back with an Outside carton. Do not return shoes in only the original manufactures box. There will be a $7.99 box fee for damaged boxes or taped boxes, so do not mark or tape original box in any way.
  • Returns are subject to a 15% Restocking Fee. International Customers are responsible for ALL Custom Fees on their side.
  • Returns for Exchanges must meet our terms. The restocking fee will be waived on returns made for exchanges in a different size or style of equal or greater value. Customer will be responsible for new additional shipping charges of $9.95. There are NO Returns allowed on any Exchange Orders.
  • Swimwear, Daisy Corsets and Costumes Return/Exchange Policy - Swimwear , Daisy Corsets and Costumes can be exchanged for different size or different style of equal or greater value (you pay the difference). There will be a $9.95 shipping charge for all USA exchange orders. Or you may return Swimwear, Daisy Corsets or Costumes for a Store Credit only (No Refunds) less a 15% restocking fee. All tags MUST be attached and no returns on Swimwear G-Strings, Thongs, Tonga's for Health Reasons. Sanitary liners must be intact & in place. Item must not smell of any lotions, perfumes, deodorants etc...OR HAVE ANY MARKS FROM DEODORANTS, LOTIONS OR TANNING ETC...AND HAVE NO PET HAIR--it must be in resalable condition--SO PLEASE REMEMBER THIS WHEN TRYING ON YOUR ITEM.